Privacy Policy

Introduction

Pharma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pharma pharmaceutical asset management platform ("Platform").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use the Platform
• Contact us for support
• Subscribe to our communications

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Organisation details
• Login credentials
• Professional information
• Communications with us

Automatically Collected Information

When you access the Platform, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Improve, personalize, and expand our services
• Understand and analyze how you use the Platform
• Process your transactions and manage your account
• Communicate with you, including customer service and support
• Send you updates, security alerts, and administrative messages
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We may share your information in the following circumstances:

Within Your Organisation

Information you provide may be shared with other users within your organisation as necessary for the Platform's functionality.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Email delivery services
• Analytics providers
• Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password hashing (bcrypt)
• JWT-based authentication
• Regular security assessments
• Access controls and audit trails
• SSL/TLS encryption

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at pharma@mintywater.co.uk.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for the Platform to function
• Functional Cookies: Enable enhanced functionality and personalization
• Analytics Cookies: Help us understand how users interact with the Platform

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing:

• Consent: You have given consent for specific purposes
• Contract: Processing is necessary for a contract with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is in our legitimate interests

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Consent

By using our Platform, you consent to our Privacy Policy and agree to its terms.