Platform Documentation
Complete guide for Administrators
Adding Users to Organisations
Direct User Creation
This method creates the user account immediately and sends them an invitation email to activate their account.
Step-by-Step: Create a User Directly
- Navigate to Create Users Page
Go to the Create Users page
Or click Create Users in the sidebar under Administration
- Select User Type
- Select an organisation from the dropdown
- Choose user role:
- Administrator: Can manage users and invites in the organisation
- Standard User: Can view and work with organisation assets
- Fill in User Details
- Email Address: User's email (must be unique)
- First Name: User's first name
- Last Name: User's last name
- Submit
Click Create User
- What Happens Next?
- User account is created in the system
- An invitation email is automatically sent to the user
- The invitation contains:
- Link to activate their account
- Pre-filled registration information
- Instructions for setting their password
- User must click the link and set a password to activate
Important Notes
- Users cannot log in until they activate their account via the invitation link
- Invitation links expire after 7 days
- If the invitation expires, you can create a new invitation for the same email
- Users will be marked as "inactive" until they complete registration