Adding Users to Organisations

Direct User Creation

This method creates the user account immediately and sends them an invitation email to activate their account.

Step-by-Step: Create a User Directly

  1. Navigate to Create Users Page

    Go to the Create Users page

    Or click Create Users in the sidebar under Administration

  2. Select User Type
    • Select an organisation from the dropdown
    • Choose user role:
      • Administrator: Can manage users and invites in the organisation
      • Standard User: Can view and work with organisation assets
  3. Fill in User Details
    • Email Address: User's email (must be unique)
    • First Name: User's first name
    • Last Name: User's last name
  4. Submit

    Click Create User

  5. What Happens Next?
    • User account is created in the system
    • An invitation email is automatically sent to the user
    • The invitation contains:
      • Link to activate their account
      • Pre-filled registration information
      • Instructions for setting their password
    • User must click the link and set a password to activate

Important Notes

  • Users cannot log in until they activate their account via the invitation link
  • Invitation links expire after 7 days
  • If the invitation expires, you can create a new invitation for the same email
  • Users will be marked as "inactive" until they complete registration